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The Thames Flood Restoration service is divided into two sections: Water Damage Restoration and Building Refurbishment. Our overall aim is to ensure our customers complete satisfaction with the end results.
We were having a problem with our humidifier and water in our basement - our furnace is installed in a very tiny spot! The guy that installed our furnace said we needed a plumber to come in and put another floor drain in so the furnace and humidifier could properly drain. I've contacted a few companies but none of them sound like they understand my problem. I'm happy your guys did. Problem is solved now and we never have to worry about water in the basement again.
The dispatch guy was genuinely helpful about my emergency problem. The shut off valve was leaking and it flooded my entire floor. They've send two gentlemens to fix those valves a few hours after I called and it was Saturday. I'm really overjoyed about the fast response. Would recommend this company.
We had major flooding due to a burst pipe and the carpets and hard wood floors got damaged. Thankfully the insurance claim paid off and Thames Flood Restoration took care of all the water damage perfectly!
Thames Flood Restoration dealt with all the water damage and helped me work out the details with the claims to the home insurance company. I'm glad I chose them. Would recommend that company.